Game not downloading

Bohunk · 03-22-2007, 11:11 PM

Clicked the link sent to me after purchase, entered code, then nothing. What now?

Marc Duffy · 03-23-2007, 07:02 AM

What platform?

A bit more info would be great here please sir

Bohunk · 03-23-2007, 07:07 AM

Windows XP, Athlon Amd 64x2. Thanks for the reply

dhailey · 03-23-2007, 07:43 AM

I also clicked link, entered code, and no download, just a thanks for purchasing. I am anxious to resolve the issue. Thanks. Mine is also Windows XP platform.
-----
David

Andreas Raht · 03-23-2007, 07:47 AM

I don't understand. You should download first, then install, then start the game. A "Purchase" dialog will open, click on "License" and enter the order ID. Then follow the instructions on screen.

Or am I missing something?

Bohunk · 03-23-2007, 08:16 AM

Thanks for reply. Problem is that the link goes to a screen in which I have to enter purchase code. I enter code click submit and the screen says thanks for purchasing, and gives me a continue shopping button. At which point you would think a download would start, it does not.

Andreas Raht · 03-23-2007, 08:33 AM

Better use the download link which you've got in the email and download it from there.

Andreas Raht · 03-23-2007, 08:35 AM

PLEASE DO NOT enter the order id into any web page form!
Only enter it in the game.

Please send me the email with that link that goes to a page where you have to enter the order ID. Send it to andreas@ootpdevelopments.com

battists · 03-23-2007, 08:44 AM

Please check your PMs, folks.

Also, as Andreas mentioned, can you please let us know the link that you followed that "goes to a screen in which I have to enter purchase code"?

Generally, you should never have to enter your code anywhere but in the game...

Bohunk · 03-23-2007, 08:52 AM

link sent

ibanez · 03-23-2007, 08:55 AM

Sounds like they are talking about the webstore.

Not too sure though.

Andreas Raht · 03-23-2007, 09:03 AM

Yes, I've checked the link (thanks for sending it!). I will forward it to Marc Duffy. The (working!) download links will be posted on our web site and here in this forum *shortly*.

Bohunk · 03-23-2007, 09:10 AM

Thanks again for the help and the download link, generating players now!

03-22-2007, 11:11 PM	#1
Bohunk Minors (Single A) Join Date: May 2002 Location: Cleveland Posts: 73	Game not downloading Clicked the link sent to me after purchase, entered code, then nothing. What now?

03-23-2007, 07:43 AM	#4
dhailey Bat Boy Join Date: Mar 2007 Posts: 1	Same Problem, can't get to download I also clicked link, entered code, and no download, just a thanks for purchasing. I am anxious to resolve the issue. Thanks. Mine is also Windows XP platform. ----- David

03-23-2007, 07:47 AM	#5
Andreas Raht Administrator Join Date: Jun 2002 Location: Hollern/Stade/Germany Posts: 8,992	I don't understand. You should download first, then install, then start the game. A "Purchase" dialog will open, click on "License" and enter the order ID. Then follow the instructions on screen. Or am I missing something? __________________ Andreas Raht andreas@ootpdevelopments.com Out of the Park Developments

03-23-2007, 08:33 AM	#7
Andreas Raht Administrator Join Date: Jun 2002 Location: Hollern/Stade/Germany Posts: 8,992	Better use the download link which you've got in the email and download it from there. __________________ Andreas Raht andreas@ootpdevelopments.com Out of the Park Developments

03-23-2007, 08:35 AM	#8
Andreas Raht Administrator Join Date: Jun 2002 Location: Hollern/Stade/Germany Posts: 8,992	PLEASE DO NOT enter the order id into any web page form! Only enter it in the game. Please send me the email with that link that goes to a page where you have to enter the order ID. Send it to andreas@ootpdevelopments.com __________________ Andreas Raht andreas@ootpdevelopments.com Out of the Park Developments Last edited by Andreas Raht; 03-23-2007 at 08:37 AM.

03-23-2007, 07:02 AM	#2
Marc Duffy SI Marketing Wizard Join Date: Mar 2004 Location: Old Street, London Posts: 4,741	What platform? A bit more info would be great here please sir

03-23-2007, 07:07 AM	#3
Bohunk Minors (Single A) Join Date: May 2002 Location: Cleveland Posts: 73	Windows XP, Athlon Amd 64x2. Thanks for the reply

03-23-2007, 08:16 AM	#6
Bohunk Minors (Single A) Join Date: May 2002 Location: Cleveland Posts: 73	Thanks for reply. Problem is that the link goes to a screen in which I have to enter purchase code. I enter code click submit and the screen says thanks for purchasing, and gives me a continue shopping button. At which point you would think a download would start, it does not.

03-23-2007, 08:44 AM	#9
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506 Blog Entries: 7	Please check your PMs, folks. Also, as Andreas mentioned, can you please let us know the link that you followed that "goes to a screen in which I have to enter purchase code"? Generally, you should never have to enter your code anywhere but in the game...

03-23-2007, 08:52 AM	#10
Bohunk Minors (Single A) Join Date: May 2002 Location: Cleveland Posts: 73	link sent

03-23-2007, 08:55 AM	#11
ibanez Bat Boy Join Date: Mar 2007 Posts: 6	Sounds like they are talking about the webstore. Not too sure though.

03-23-2007, 09:03 AM	#12
Andreas Raht Administrator Join Date: Jun 2002 Location: Hollern/Stade/Germany Posts: 8,992	Yes, I've checked the link (thanks for sending it!). I will forward it to Marc Duffy. The (working!) download links will be posted on our web site and here in this forum shortly. __________________ Andreas Raht andreas@ootpdevelopments.com Out of the Park Developments

03-23-2007, 09:10 AM	#13
Bohunk Minors (Single A) Join Date: May 2002 Location: Cleveland Posts: 73	Thanks again for the help and the download link, generating players now!