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Old 12-18-2007, 10:37 AM   #1
Groundblizzard
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Purchased but haven't received new ID #

I purchased the game on Sunday, but still haven't received an email with the new ID# so I can activate 08. Whom should I contact about this?

Thanks,

JL
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Old 12-18-2007, 06:04 PM   #2
Nutlaw
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support@elicense.com would be your best bet. Please let us know if your problem is resolved.
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Old 12-18-2007, 07:39 PM   #3
Groundblizzard
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Originally Posted by Nutlaw View Post
support@elicense.com would be your best bet. Please let us know if your problem is resolved.
Thanks. I posted there after I posted here. Hopefully it'll all turn out. Until then, I'll just keep knocking 'em out of the park w\ 07

GB
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Old 12-18-2007, 08:25 PM   #4
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Groundblizzard, you are not alone! I'm having the same issue (see link: http://www.ootpdevelopments.com/boar...d.php?t=158563).

I e-mailed the license people on Monday (12/17) and received a reply that only referenced a ticket number. I have not heard anything else from them. Please, keep us updated!

And yes, I too will continue enjoying OOTP2007 in the meantime!
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Old 12-18-2007, 08:46 PM   #5
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Check your spam filter. The E-mail is usually instant.
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Old 12-18-2007, 10:07 PM   #6
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Check your spam filter. The E-mail is usually instant.
Checked it, but nothing there other than the usual sales pitches and unclaimed fortunes.
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Old 12-19-2007, 06:20 PM   #7
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Check your spam filter. The E-mail is usually instant.
I wish I would have thought of that earlier! Thanks! I'm all set now.

Groundblizzard, I hope you get some good news soon. Hang in there!
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Old 12-22-2007, 12:24 PM   #8
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Worked out just fine.

I'm very happy with their customer service. I've had to work with them a couple of times and each time it's worked out just fine.
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