install file can't be found for patch

cliff · 05-12-2008, 08:53 PM

My game does not respond and when I try to install the patch, it tells me it can't find the ootp2007 install folder.

Don't know what the issue is, but it's annoying

Nutlaw · 05-14-2008, 06:03 PM

Have you gotten the game to work in the past, or is this your first time installing it?

Which operating system are you using? If Vista, are you running in Administrator Mode? If not, could you try completely uninstalling and reinstalling the game?

cliff · 05-17-2008, 08:56 PM

It worked properly in the past. I have tried to reinstall it, but since it saves the license, it also saves the flaw. It is Vista; here is the error detail

Problem signature:
Problem Event Name: APPCRASH
Application Name: ootp8.exe
Application Version: 2.0.0.0
Application Timestamp: 47666d8e
Fault Module Name: ootp8.exe
Fault Module Version: 2.0.0.0
Fault Module Timestamp: 47666d8e
Exception Code: c0000094
Exception Offset: 003f263a
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 150b
Additional Information 2: 7cf57e83c52c641a09db3a5fa30c26c3
Additional Information 3: 6d9d
Additional Information 4: 6230d06cb3901328d1c84db8b91e5a17

Nutlaw · 05-18-2008, 10:33 AM

Quote:

Originally Posted by cliff

since it saves the license, it also saves the flaw

Why do you say that?

What happened to make the game stop working in the first place?

cliff · 05-18-2008, 03:10 PM

The only way I can run it after I re-install it is by entering the license, and it saves all the games, so I'm assuming the flaws.

I don't know why it stopped working initially -- I just got the program has stoppped responding message. It was after a played game (after the box scores are shown)

Is there a way to reinstall without it keeping the history?

Nutlaw · 05-18-2008, 03:42 PM

Quote:

Originally Posted by cliff

The only way I can run it after I re-install it is by entering the license, and it saves all the games, so I'm assuming the flaws.

You say that you can, in fact, get the game to run by re-entering the license?

Quote:

Is there a way to reinstall without it keeping the history?

Without keeping what history? I'm confused.

If you want to fully uninstall the game, make sure that you get rid of the C:\Documents and Settings\Owner\Application Data\Out of the Park Developments\OOTP Baseball 8 folder before reinstalling it. Vista has it somewhere else, but it's a similar location. The Application Data folder may be hidden.

cliff · 05-18-2008, 07:34 PM

i deleted the folder in documents, and it seems to be working

thank you

Nutlaw · 05-18-2008, 09:32 PM

Great! I'm glad that it worked out well for you. If you have any further trouble, please don't hesitate to post in Tech Support and we'll continue to work through it. Thanks.

05-12-2008, 08:53 PM	#1
cliff Bat Boy Join Date: May 2008 Posts: 3	install file can't be found for patch My game does not respond and when I try to install the patch, it tells me it can't find the ootp2007 install folder. Don't know what the issue is, but it's annoying

05-14-2008, 06:03 PM	#2
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,538	Have you gotten the game to work in the past, or is this your first time installing it? Which operating system are you using? If Vista, are you running in Administrator Mode? If not, could you try completely uninstalling and reinstalling the game?

05-17-2008, 08:56 PM	#3
cliff Bat Boy Join Date: May 2008 Posts: 3	It worked properly in the past. I have tried to reinstall it, but since it saves the license, it also saves the flaw. It is Vista; here is the error detail Problem signature: Problem Event Name: APPCRASH Application Name: ootp8.exe Application Version: 2.0.0.0 Application Timestamp: 47666d8e Fault Module Name: ootp8.exe Fault Module Version: 2.0.0.0 Fault Module Timestamp: 47666d8e Exception Code: c0000094 Exception Offset: 003f263a OS Version: 6.0.6000.2.0.0.768.3 Locale ID: 1033 Additional Information 1: 150b Additional Information 2: 7cf57e83c52c641a09db3a5fa30c26c3 Additional Information 3: 6d9d Additional Information 4: 6230d06cb3901328d1c84db8b91e5a17

05-18-2008, 03:10 PM	#5
cliff Bat Boy Join Date: May 2008 Posts: 3	The only way I can run it after I re-install it is by entering the license, and it saves all the games, so I'm assuming the flaws. I don't know why it stopped working initially -- I just got the program has stoppped responding message. It was after a played game (after the box scores are shown) Is there a way to reinstall without it keeping the history?

05-18-2008, 07:34 PM	#7
cliff Bat Boy Join Date: May 2008 Posts: 3	i deleted the folder in documents, and it seems to be working thank you

05-18-2008, 09:32 PM	#8
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,538	Great! I'm glad that it worked out well for you. If you have any further trouble, please don't hesitate to post in Tech Support and we'll continue to work through it. Thanks.