Can't find confirmation e-mail

slugga27 · 03-19-2015, 07:18 PM

Sorry for the seemingly obvious question, but since I can't find my confirmation e-mail for OOTP 16, who do I contact to get that sorted out?

Thanks.

RchW · 03-19-2015, 07:22 PM

Quote:

Originally Posted by slugga27

Sorry for the seemingly obvious question, but since I can't find my confirmation e-mail for OOTP 16, who do I contact to get that sorted out?

Thanks.

Already?

RchW · 03-19-2015, 07:23 PM

Bookmark this.

https://store6.esellerate.net/store/...t/Default.aspx

slugga27 · 03-19-2015, 07:26 PM

Quote:

Originally Posted by RchW

Bookmark this.

https://store6.esellerate.net/store/...t/Default.aspx

You have no idea how nervous this is making me. I thought I was good to go, but I can't find the e-mail. (100% certain I pre-ordered way back on February 9th thanks to my credit card statement.)

slugga27 · 03-19-2015, 07:40 PM

Any alternate solutions? The e-mail that esellerate supposedly sent hasn't arrived. I chalk it up to Outlook being Outlook aka being really slow/not receiving e-mails.

DustinthePOWERHOUSE · 03-19-2015, 07:52 PM

The email is listed under support so if you can search, search for that.

slugga27 · 03-19-2015, 07:59 PM

I finally got the e-mail with my order history. Big problem. It says my most recent order was last year (OOTP 15). Where do I turn now?

byzeil · 03-19-2015, 08:01 PM

Have to contact esellerate if there is a charge on your credit card.

slugga27 · 03-19-2015, 08:03 PM

Quote:

Originally Posted by byzeil

Have to contact esellerate if there is a charge on your credit card.

Just looked at the e-mail again and somehow, I missed seeing the order for this year. It's there...the layout of the e-mail led me to miss it. All is good now because I was able to get a copy of the receipt. Thanks to you all for saving my (baseball) life!

(I kind of felt like a total novice for having to post this thread. It had never happened to me before in my years of OOTP.)

RchW · 03-19-2015, 08:51 PM

Quote:

Originally Posted by slugga27

Just looked at the e-mail again and somehow, I missed seeing the order for this year. It's there...the layout of the e-mail led me to miss it. All is good now because I was able to get a copy of the receipt. Thanks to you all for saving my (baseball) life!

(I kind of felt like a total novice for having to post this thread. It had never happened to me before in my years of OOTP.)

A false alarm now, jeez!

MizzouRah · 03-19-2015, 09:05 PM

Quote:

Originally Posted by RchW

Bookmark this.

https://store6.esellerate.net/store/...t/Default.aspx

Thanks for this! I couldn't find my order either, this works great!

slugga27 · 03-19-2015, 11:05 PM

Sorry, Rich! However, that link saved the day. I'm not the type to delete e-mails, let alone an important one such as the OOTP e-mail. Makes me wonder if it was ever sent.

jabrown6940 · 03-20-2015, 04:19 AM

I always copy a receipt to my desktop (among other places) in order to not have to suffer through this trauma.

r0nster · 03-20-2015, 07:38 AM

I do the same thing JAB.... Always best to make a copy of email receipt this way you have confirmation number and other things IF needed

03-19-2015, 07:18 PM	#1
slugga27 All Star Starter Join Date: Jun 2011 Posts: 1,272	Can't find confirmation e-mail Sorry for the seemingly obvious question, but since I can't find my confirmation e-mail for OOTP 16, who do I contact to get that sorted out? Thanks.

03-19-2015, 07:23 PM	#3
RchW Hall Of Famer Join Date: Jul 2004 Location: Toronto ON by way of Glasgow UK Posts: 15,629	Bookmark this. https://store6.esellerate.net/store/...t/Default.aspx __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit

03-19-2015, 07:52 PM	#6
DustinthePOWERHOUSE All Star Reserve Join Date: Nov 2008 Location: Boston Posts: 871	The email is listed under support so if you can search, search for that. __________________ Shootin' at the walls of heartache, BANG BANG, I am THE WARRIOR! "It's hard to be humble when you're as great as I am"- Ali Wladimir Klitschko will DESTROY you.

03-19-2015, 07:40 PM	#5
slugga27 All Star Starter Join Date: Jun 2011 Posts: 1,272	Any alternate solutions? The e-mail that esellerate supposedly sent hasn't arrived. I chalk it up to Outlook being Outlook aka being really slow/not receiving e-mails.

03-19-2015, 07:59 PM	#7
slugga27 All Star Starter Join Date: Jun 2011 Posts: 1,272	I finally got the e-mail with my order history. Big problem. It says my most recent order was last year (OOTP 15). Where do I turn now?

03-19-2015, 08:01 PM	#8
byzeil Hall Of Famer Join Date: Aug 2009 Location: NJ, US Posts: 2,006	Have to contact esellerate if there is a charge on your credit card.

03-19-2015, 11:05 PM	#12
slugga27 All Star Starter Join Date: Jun 2011 Posts: 1,272	Sorry, Rich! However, that link saved the day. I'm not the type to delete e-mails, let alone an important one such as the OOTP e-mail. Makes me wonder if it was ever sent.

03-20-2015, 04:19 AM	#13
jabrown6940 Minors (Triple A) Join Date: May 2008 Posts: 270	I always copy a receipt to my desktop (among other places) in order to not have to suffer through this trauma.

03-20-2015, 07:38 AM	#14
r0nster Hall Of Famer Join Date: May 2006 Location: Michigan Posts: 3,053	I do the same thing JAB.... Always best to make a copy of email receipt this way you have confirmation number and other things IF needed