Error putting in key

[KevinChgo]

So I tried this about 8 times already and still not working ...rebooted the system also ....here is the error I keep getting

e_Web_ActivateSerialNumber returned 0xE0A00001
(ACTIVATION_UNEXPECTED_FAILURE)

[Lukas Berger]

Sorry that's happening! There are a few things to do in a situation like this.

First, double check to see you're using the correct code.

Next try running the game in admin mode and entering the license (If you're on a Windows machine, you can skip this step on a Mac).

To run the game in admin mode, right click on the icon and then you'll see an option to 'run as administrator'.

If you go to the directory where OOTP is installed and right click on the OOTP19.exe icon and then go to 'properties' > 'compatibility' you can select the option to 'run this program as administrator' on that screen and then every time you start the game it will automatically run in admin mode.

Sometimes doing that helps the license to stick.

Also, when entering the license, if you've been copy/pasting it, try entering it manually, if you've been manually entering it, try copy/pasting.

If those steps don't work make sure to whitelist OOTP in your firewall and anti-virus programs. Then try turning off your pc and restarting it as well and then try re-entering the license.

Let me know if that helps. If not I'll try to walk you through some more troubleshooting.

[KevinChgo]

Tried all of that ...still the same ....must be that 1 week glitches stuff ....hopefully thats all it is ...I just wasted 90 minutes trying to get this to work ugh

[Lukas Berger]

It looks like there might be an issue with the licensing servers we use. We're really sorry about that! Please accept our sincere apologies.

We're looking into it and hope to have it fixed as soon as possible. Thanks for being patient while we get this sorted out.