Rating/Card incorrect

Alex Murray · 03-18-2019, 08:10 PM

This was brought to my attention by a user on the discord. He noticed that the Brian Dozier card he recieved in his Gold pack was rated as a 78 silver but got Gold fanfare. When he went to double check his Dozier is indeed rated as a 78 even though his overall rating is 81. So it is a Gold card but the card picture is incorrect.

So, of course, I double checked my PT and the Dozier in my league was correct and had a card showing an 81 rating.

I've attached both screenshots to further show the issue.

Thanks

Alex Murray · 03-18-2019, 10:38 PM

I've got a second one...another user from the discord.

Markus Heinsohn · 03-19-2019, 03:02 AM

This is the result on an outdated card image being somewhere in the cloud. It should in theory not happen, but sometimes it does, it is not in our control unfortunately.

When you see something like this, go to the PT Home screen, Profile & Settings tab, and there in the Troubleshooting menu you find "Reset Player Card Cache"... use this, and the game should download all card images again from the server.

Andreas Raht · 03-19-2019, 04:22 AM

Quote:

Originally Posted by Markus Heinsohn

Working on it!

When you see something like this, go to the PT Home screen, Profile & Settings tab, and there in the Troubleshooting menu you find "Reset Player Card Cache"... use this, and the game should download all card images again from the server.

And please let us know in case that feature doesn't help. Thanks!

03-18-2019, 08:10 PM	#1
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	Rating/Card incorrect This was brought to my attention by a user on the discord. He noticed that the Brian Dozier card he recieved in his Gold pack was rated as a 78 silver but got Gold fanfare. When he went to double check his Dozier is indeed rated as a 78 even though his overall rating is 81. So it is a Gold card but the card picture is incorrect. So, of course, I double checked my PT and the Dozier in my league was correct and had a card showing an 81 rating. I've attached both screenshots to further show the issue. Thanks Attached Images __________________

03-18-2019, 10:38 PM	#2
Alex Murray All Star Reserve Join Date: Jul 2011 Location: Arizona Posts: 500	I've got a second one...another user from the discord. Attached Images __________________

03-19-2019, 03:02 AM	#3
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,806	This is the result on an outdated card image being somewhere in the cloud. It should in theory not happen, but sometimes it does, it is not in our control unfortunately. When you see something like this, go to the PT Home screen, Profile & Settings tab, and there in the Troubleshooting menu you find "Reset Player Card Cache"... use this, and the game should download all card images again from the server. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android Last edited by Markus Heinsohn; 03-19-2019 at 04:34 AM.