Error: "Could not sync your cards. Please Retry"

Rosscoe · 05-31-2020, 09:26 PM

I am getting this error message. Have tried multiple times to join a game. Happens every time. Have restarted the game and my PC.

Is there a known remedy for this issue?

Thanks

baseballfan74 · 05-31-2020, 09:55 PM

I'm having the same issue, and my solo sim league file has been corrupted somehow.

mudder_35 · 05-31-2020, 10:07 PM

Same thing has happened to me. Game was working fine an hour ago and now can't access PT. Any idea why or how long we're not going to be able to play?

trickyD · 05-31-2020, 10:22 PM

Same error here. Was working fine all day until the last 20 mins or so. Tried reboot with no luck.

Bondsteoids762 · 05-31-2020, 10:29 PM

Having the same problem. I'm in a tournament and i can't even see how i'm doing there, hoping for a fix soon

DethDeal · 05-31-2020, 10:45 PM

Yup, same here. Hopefully it's fixed soon.

Brobrey · 05-31-2020, 10:48 PM

I'm having this same problem. Was working fine then all of sudden I couldn't access any of my perfect teams which is rather unfortunate since I was in the middle of redoing some rosters/lineups in preparation for the upcoming season and I may have to start the season missing players now.

Also, every time I try to log into PT it corrupts my online league files which forces me to restart the program every time in order to log into said league (this has worked for me so far).

Dallas60m · 05-31-2020, 11:00 PM

I am also unable to play game now as it keeps saying unable to sync your cards, please try again.

thelesch · 05-31-2020, 11:03 PM

Same for me for the last hour

Arobbins · 05-31-2020, 11:21 PM

hell_stormz123 · 06-01-2020, 05:18 AM

Same problem earlier I could play PT now it keeps saying "could not sync cards.Please retry". It has been several hours since I have been able to get into OOTP 20/21.

kyle01999 · 06-01-2020, 05:37 AM

It also occured to me that my perfect team cards cannot be synced. The error message keeps on popping up even when I restarted the game.

hibees70 · 06-01-2020, 05:43 AM

Same problem.Been trying since 6 AM UK time.

Corma99 · 06-01-2020, 06:52 AM

same here

timbofry1 · 06-01-2020, 07:39 AM

Quote:

Originally Posted by Rosscoe

I am getting this error message. Have tried multiple times to join a game. Happens every time. Have restarted the game and my PC.

Is there a known remedy for this issue?

Thanks

Same here, since last night. I have a Mac and my connectivity is fine and I have rebooted.

Lukas Berger · 06-01-2020, 08:07 AM

Everything is down right now because of an issue with the service provider. We're doing everything we can to get them to get things back up and running

KurtyG · 07-12-2020, 10:13 PM

I'm having this issue all of a sudden this afternoon. Anyone else? Is this a known problem right now? Thanks.

DL_Stephens · 07-13-2020, 04:21 AM

Yes, I encountered this error starting around 9pm (ET) yesterday also. 6 hours later.. I still encounter this same error after rebooting multiple times.

Lukas Berger · 07-13-2020, 05:25 AM

https://forums.ootpdevelopments.com/...d.php?t=318536

EDIT: We actually just got a new update from the backend provider and it seems like things are working again now.

05-31-2020, 09:26 PM	#1
Rosscoe Bat Boy Join Date: May 2020 Posts: 5	Error: "Could not sync your cards. Please Retry" I am getting this error message. Have tried multiple times to join a game. Happens every time. Have restarted the game and my PC. Is there a known remedy for this issue? Thanks

05-31-2020, 10:45 PM	#6
DethDeal Bat Boy Join Date: May 2020 Location: Battle Creek, MI Posts: 12	Yup, same here. Hopefully it's fixed soon. __________________

05-31-2020, 10:48 PM	#7
Brobrey Minors (Rookie Ball) Join Date: Jul 2017 Posts: 23	I'm having this same problem. Was working fine then all of sudden I couldn't access any of my perfect teams which is rather unfortunate since I was in the middle of redoing some rosters/lineups in preparation for the upcoming season and I may have to start the season missing players now. Also, every time I try to log into PT it corrupts my online league files which forces me to restart the program every time in order to log into said league (this has worked for me so far). __________________

05-31-2020, 11:00 PM	#8
Dallas60m Bat Boy Join Date: May 2020 Location: Osage Iowa Posts: 5	Same here I am also unable to play game now as it keeps saying unable to sync your cards, please try again.

05-31-2020, 11:03 PM	#9
thelesch Bat Boy Join Date: May 2019 Posts: 1	Same here Same for me for the last hour __________________

05-31-2020, 09:55 PM	#2
baseballfan74 Bat Boy Join Date: Oct 2014 Posts: 9	I'm having the same issue, and my solo sim league file has been corrupted somehow.

05-31-2020, 10:07 PM	#3
mudder_35 Bat Boy Join Date: Jul 2018 Posts: 12	Same thing has happened to me. Game was working fine an hour ago and now can't access PT. Any idea why or how long we're not going to be able to play?

05-31-2020, 10:22 PM	#4
trickyD Bat Boy Join Date: May 2020 Posts: 2	Same error here. Was working fine all day until the last 20 mins or so. Tried reboot with no luck.

05-31-2020, 10:29 PM	#5
Bondsteoids762 Bat Boy Join Date: May 2020 Posts: 9	Having the same problem. I'm in a tournament and i can't even see how i'm doing there, hoping for a fix soon

05-31-2020, 11:21 PM	#10
Arobbins Minors (Double A) Join Date: Aug 2018 Posts: 133	__________________ 20 21

06-01-2020, 05:18 AM	#11
hell_stormz123 Bat Boy Join Date: Mar 2020 Posts: 19	Error message Same problem earlier I could play PT now it keeps saying "could not sync cards.Please retry". It has been several hours since I have been able to get into OOTP 20/21.

06-01-2020, 05:37 AM	#12
kyle01999 Bat Boy Join Date: Jun 2020 Posts: 1	Same error occuring It also occured to me that my perfect team cards cannot be synced. The error message keeps on popping up even when I restarted the game.

06-01-2020, 05:43 AM	#13
hibees70 Minors (Single A) Join Date: Apr 2012 Location: Edinburgh,Scotland Posts: 75	Same problem.Been trying since 6 AM UK time.

06-01-2020, 06:52 AM	#14
Corma99 Bat Boy Join Date: May 2020 Posts: 1	same here

06-01-2020, 08:07 AM	#16
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,364	Everything is down right now because of an issue with the service provider. We're doing everything we can to get them to get things back up and running __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

07-12-2020, 10:13 PM	#17
KurtyG Bat Boy Join Date: May 2020 Posts: 2	Cannot Sync Cards I'm having this issue all of a sudden this afternoon. Anyone else? Is this a known problem right now? Thanks. __________________

07-13-2020, 04:21 AM	#18
DL_Stephens Bat Boy Join Date: Jul 2020 Location: Wilmington, North Carolina Posts: 1	Cannot Sync Cards (Error) Yes, I encountered this error starting around 9pm (ET) yesterday also. 6 hours later.. I still encounter this same error after rebooting multiple times.

07-13-2020, 05:25 AM	#19
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,364	https://forums.ootpdevelopments.com/...d.php?t=318536 EDIT: We actually just got a new update from the backend provider and it seems like things are working again now. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here Last edited by Lukas Berger; 07-13-2020 at 05:28 AM.