Can't download the Patch

GiantYankee · 10-02-2020, 10:14 AM

I'm unable to download the FHM6 Hotfix, Version 6.9.87. Is there an issue with the site or is it a problem on my end? Should I submit a ticket?

JeffR · 10-03-2020, 10:46 AM

No issues I'm aware of, it's downloading fine for me. What's happening when you try to download it?

Adam B · 10-03-2020, 12:53 PM

Try loading the page in Incognito Mode. That works for many if it doesn't regularly.

GiantYankee · 10-03-2020, 08:16 PM

Quote:

Originally Posted by JeffR

No issues I'm aware of, it's downloading fine for me. What's happening when you try to download it?

It's hard to describe, but the page will blink. It's almost like the page refreshes. It "blinks" every time I click on the link. Nothing happens. I hope that makes sense.

Quote:

Originally Posted by Adam B

Try loading the page in Incognito Mode. That works for many if it doesn't regularly.

I tried this, but it didn't work. I'm not sure what to do.

JeffR · 10-03-2020, 10:21 PM

PM me your email address. I have a copy of it on dropbox, I'll try sharing that with you.

landru22 · 10-04-2020, 10:12 AM

I had the same issue. I followed Adam's advice and opened it in incognito mode in Chrome and I was then able to download it. Just wanted you to know it wasn't an isolated incident.

GiantYankee · 10-04-2020, 03:33 PM

Quote:

Originally Posted by JeffR

PM me your email address. I have a copy of it on dropbox, I'll try sharing that with you.

I initially used Chrome. I tried FireFox and I was able to download the file. Maybe something is up with Chrome. Thank you so much.

Antonin · 10-04-2020, 06:09 PM

I just purchased FHM6, clicked the link in the store to download it, but nothing happened. I also tried using incognito mode.

JeffR · 10-05-2020, 02:21 AM

Quote:

Originally Posted by Antonin

I just purchased FHM6, clicked the link in the store to download it, but nothing happened. I also tried using incognito mode.

Still working normally here. What happens if you right-click the link, copy it into the browser bar, and try to download that way?

Antonin · 10-05-2020, 05:04 PM

Quote:

Originally Posted by JeffR

Still working normally here. What happens if you right-click the link, copy it into the browser bar, and try to download that way?

That worked! Thank you very much. It says I have Version 6.9, Build 87.

10-02-2020, 10:14 AM	#1
GiantYankee All Star Starter Join Date: Apr 2010 Posts: 1,105	Can't download the Patch I'm unable to download the FHM6 Hotfix, Version 6.9.87. Is there an issue with the site or is it a problem on my end? Should I submit a ticket?

10-04-2020, 06:09 PM	#8
Antonin Hall Of Famer Join Date: Nov 2002 Location: Ohio Posts: 2,529	I just purchased FHM6, clicked the link in the store to download it, but nothing happened. I also tried using incognito mode. __________________ "Ever get the feeling you've been cheated?" - Johnny Rotten (Sex Pistols), San Francisco, 14 January 1978

10-03-2020, 10:46 AM	#2
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,255	No issues I'm aware of, it's downloading fine for me. What's happening when you try to download it?

10-03-2020, 12:53 PM	#3
Adam B Hockey Community Manager Join Date: Dec 2015 Location: A Hockey Rink Posts: 2,513	Try loading the page in Incognito Mode. That works for many if it doesn't regularly.

10-03-2020, 10:21 PM	#5
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,255	PM me your email address. I have a copy of it on dropbox, I'll try sharing that with you.

10-04-2020, 10:12 AM	#6
landru22 Major Leagues Join Date: Jul 2010 Posts: 466	I had the same issue. I followed Adam's advice and opened it in incognito mode in Chrome and I was then able to download it. Just wanted you to know it wasn't an isolated incident.