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Old 04-14-2021, 08:27 PM   #1
BadWeave
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Yet Another Twitch Drops Issue Thread

I'm sorry to have to post this, but I'm not getting Twitch drops to my OOTP account. I'm earning them on-stream and claiming them as expected, but they never arrive in my PT account.

I double-checked my account linking, deleting the connection on both ends and then connecting the accounts again. But I can't verify the connection on the OOTP end because trying to access the Twitch page on the Challenge Mode site gives me an HTTP 500 error. (NOTE: I was also getting the same error trying to access my profile page there yesterday, but today that page is accessible.)
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Old 04-16-2021, 12:08 AM   #2
Erich Ingram
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I am having the same problem. I have 5 packs sitting out there waiting for me to collect
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Old 04-16-2021, 12:11 AM   #3
Erich Ingram
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On top of that even though I watched the entire event tonight the percentage kept glitching on me costing me two more packs.

Of the 5 packs I am waiting to collect 3 were earned last night and 2 tonight. Should have been at least 2 more as well.
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Old 04-16-2021, 12:48 AM   #4
BadWeave
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Yeah, it's irritating that Twitch doesn't reset the percentage shown in the Drops menu entry when you end a stream before hitting 100%. It will eventually start increasing after you've passed that percentage on the current stream, but it's not great UI.

I cleared out my Twitch linking last night and tried to set it up again today. It "worked" a little better today, as I didn't get the HTTP 500 error, but when I pull up the Twitch page on the Challenge Mode site, it shows I'm not linked, even though Twitch shows my account connected. It's like the Challenge Mode page knows this, though, because when I try to use the "Link with Twitch account" button again, it won't let me.
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Old 04-16-2021, 07:18 AM   #5
Erich Ingram
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I get the same issue. I also linked it through my phone last night as well. It is just weird
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Old 04-16-2021, 10:31 AM   #6
Erich Ingram
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Okay so my challenge account shows me as being linked so that is a start. I still have 5 packs that I claimed on Twitch that have not come across yet though.
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Old 04-17-2021, 09:57 PM   #7
BadWeave
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I'm not sure what changed, but I was able to link my accounts today AND get confirmation on the Challenge Mode page. I just picked up a drop from Yuka's Baseball Bingo stream, so whatever bugs were afflicting the connection page / system appear to be gone.
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Old 04-17-2021, 10:27 PM   #8
Erich Ingram
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yes mine as well, I have received all 5 packs for today's Bingo stream but I still have 5 other packs that I earned plus two more that should have been credited that I should have received. Sadly 7 packs that are still in the ether.
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Old 04-18-2021, 09:17 AM   #9
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Here's a self-done fix to ease the frustrations;


1) When meter gets to 100%, click "DROPS"


2) Claim button should appear, click. Sometimes you have to click 2-3 times.


3) Click on the "Manage Drops" link above the DROP boxes.


4) Restart the stream.
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