FHM9 Hotfix 9.4.107 Now Available

JeffR · 04-06-2023, 06:34 AM

A new hotfix update for Franchise Hockey Manager 9, version 9.4.107, has just been released to fix some issues with the most recent update.

To apply the update:

-If you are playing the FastSpring version, just download the setup file and install it over your current installation. There is no need to uninstall or unlicense your current copy. However, you should quit the game before installing it, of course.
-If you are playing the Steam version, the game will auto-update if you have that option active. If you don't see the update in your Steam update queue, you may need to exit and restart your Steam client.
-If you bought FHM from the Epic Games Store or the Mac App Store, the game will auto-update as soon as the update is approved by those sites.

Download link for PC (FastSpring):
Main server: PC Installer Fastspring

Download link for Mac (FastSpring):
Main Server: Mac Installer Fastspring

Your existing savegames will be compatible with the updated game.

This hotfix is primarily to correct the problem causing intermittent long delays (5+ minutes on some days) while simulating, but we were also able to address a few other problems that had easy fixes. We've had a number of reports of crashing that we suspect were related to the delay problem and should be fixed now, but if they continue after this update, we'll have to take another look at them next week.

Changes:

-fixed long delays caused by potential loop in trading/transfer logic, particularly when close to European transfer deadlines
-fixed issue with all-star game "vs. World" format that could cause a crash while generating the skills competition email if one team didn't have enough goalies
-fixed potential crash with all-star conference vs. conference games with the "one player per team" rule enabled and an odd number of teams in a conference
-removed a couple of players in historical mode that were duplicates of existing players; also corrected a problem that was resulting in some players appearing in the database when they should be inactive
-should no longer be possible to offer a preseason tryout to players who are still draft-eligible
-"Make this work" trade option will no longer request players who are on the team due to a preseason tryout

Xavier's Crown · 04-07-2023, 12:48 PM

107 is not automatically updating on Steam. Doesn't appear available in my part of the World (South America). Any alternatives for adding it to Steam?

tomkmb · 04-07-2023, 01:07 PM

Hey Jeff,

We're having some guys from other regions, South America, Canada etc saying that their steam client is not pushing them the latest update of the game and as our commissioner has updated (I'm assuming he's US based) it is causing issues with our export schedule.

Any advice would be welcomed!

Adam B · 04-07-2023, 01:09 PM

Quote:

Originally Posted by Xavier's Crown

107 is not automatically updating on Steam. Doesn't appear available in my part of the World (South America). Any alternatives for adding it to Steam?

In your Steams game list, right click on FHM9, Properties, Click Updates, and Set FHM9 to highest priority.

Then restart Steam. If that doesn't work, restart your computer.

Xavier's Crown · 04-07-2023, 01:13 PM

Quote:

Originally Posted by Adam B

In your Steams game list, right click on FHM9, Properties, Click Updates, and Set FHM9 to highest priority.

Then restart Steam. If that doesn't work, restart your computer.

Tried all of the above with no luck

mikeryanscott · 04-07-2023, 01:19 PM

same here, no luck.

Adam B · 04-07-2023, 01:41 PM

Quote:

Originally Posted by mikeryanscott

same here, no luck.

Hm, well I just had someone do a fresh install and it downloaded 107, so I'm not sure what to tell you.

Xavier's Crown · 04-07-2023, 02:12 PM

Quote:

Originally Posted by Adam B

Hm, well I just had someone do a fresh install and it downloaded 107, so I'm not sure what to tell you.

Is there an alternative way to download it from somewhere else?
Steam doesn't have it for some of us

mikeryanscott · 04-07-2023, 02:28 PM

Uninstalled and reinstalled and it’s still on the previous version.

JeffR · 04-07-2023, 05:40 PM

Quote:

Originally Posted by mikeryanscott

Uninstalled and reinstalled and it’s still on the previous version.

It's still 9.4.104, even after exiting and restarting the steam client?

Everything is set up correctly on Steam from our end; the build history log shows the public (and public beta) branches getting the .107 build yesterday morning and nothing changing since then.

Maybe try going into Settings in your steam client (just right click on it, then Settings), opening the "Downloads" section, and switching the download region to a different one. If a local server is being slow to update for some reason, that may help. There's also an option there to force a clear of your download cache, which would get rid of any old installation files that might be stuck there, but that also logs you right out of Steam, so it'd be easier to try switching servers first.

mikeryanscott · 04-07-2023, 05:55 PM

I've tried both suggestions and it's still on version 9.4 build 104.

Xavier's Crown · 04-07-2023, 06:11 PM

Quote:

Originally Posted by mikeryanscott

I've tried both suggestions and it's still on version 9.4 build 104.

Also not working after trying the suggestions

JeffR · 04-07-2023, 08:25 PM

I just ran the update on my laptop, which had an earlier version, and it updated properly to 9.4.107 (using "Canada-Vancouver" as the download region.)

If you right-click on FHM9 in Steam and select Properties, then go to the Updates section, there'll be 3 lines at the bottom: App ID, Build ID, and Installed content updated, with numbers or a date after them. What do the last two of those say for you guys?

mikeryanscott · 04-07-2023, 09:08 PM

My shows app id 1937470 and build id 10940530.

JeffR · 04-07-2023, 09:22 PM

Quote:

Originally Posted by mikeryanscott

My shows app id 1937470 and build id 10940530.

Huh, 10940530 is the build id for 9.4.107. So according to that you have the updated version.

Let's see what the game is reporting internally: on the start screen, go to settings, then troubleshooting, and click on "Enable Debug Trace." Then exit and restart the game, go back to that screen, and click on "Open Trace File." That'll open up a text file, and on the first line it should say (after the timestamp) "Franchise Hockey Manager Version 9.4 Build 107 (Steam), Copyright (C) 2022 Out of the Park Developments". Does it say that, or is it saying 9.3 Build 104 instead?

mikeryanscott · 04-07-2023, 10:19 PM

2023-04-07 20:17:03 Franchise Hockey Manager Version 9.4 Build 104 (Steam), Copyright (C)

JeffR · 04-08-2023, 12:54 AM

Quote:

Originally Posted by mikeryanscott

2023-04-07 20:17:03 Franchise Hockey Manager Version 9.4 Build 104 (Steam), Copyright (C)

And the game says it's still .104 internally. Weird. One thing I just thought of: are you using the Mac version? If something went wrong with the Steam update for that, it would explain why it works OK for me when I update but you get something else. But if that's not it, we may have to go through the messy process of forcing you back to a pre-104 build version and then trying the update again.

Xavier's Crown · 04-08-2023, 01:07 AM

Quote:

Originally Posted by JeffR

And the game says it's still .104 internally. Weird. One thing I just thought of: are you using the Mac version? If something went wrong with the Steam update for that, it would explain why it works OK for me when I update but you get something else. But if that's not it, we may have to go through the messy process of forcing you back to a pre-104 build version and then trying the update again.

I'm on a Mac and experiencing issues

JeffR · 04-08-2023, 07:05 AM

Yeah, it looks like the Mac version is the problem, something appears to have gone wrong when it was updated to .107 on Steam. Investigating now, we'll try to have a fix as soon as possible.

JeffR · 04-08-2023, 08:59 AM

OK, apparently something went wrong with the Steam build tool and it didn't update the branches properly. Not sure why, this has never happened before in the hundreds of times we've used it.

Regardless, Malte re-did the upload procedure and it seems to have worked properly this time. It may just update you automatically, but if you don't get .107 the next time you restart the game, then right-click on FHM9 in your library, select properties, then go to Local Files and click on "Verify Integrity of Game Files." That'll force the game to check your existing installation, and when it sees the .104 files, update them properly with the newly-fixed version.

04-06-2023, 06:34 AM	#1
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,231	FHM9 Hotfix 9.4.107 Now Available A new hotfix update for Franchise Hockey Manager 9, version 9.4.107, has just been released to fix some issues with the most recent update. To apply the update: -If you are playing the FastSpring version, just download the setup file and install it over your current installation. There is no need to uninstall or unlicense your current copy. However, you should quit the game before installing it, of course. -If you are playing the Steam version, the game will auto-update if you have that option active. If you don't see the update in your Steam update queue, you may need to exit and restart your Steam client. -If you bought FHM from the Epic Games Store or the Mac App Store, the game will auto-update as soon as the update is approved by those sites. Download link for PC (FastSpring): Main server: PC Installer Fastspring Download link for Mac (FastSpring): Main Server: Mac Installer Fastspring Your existing savegames will be compatible with the updated game. This hotfix is primarily to correct the problem causing intermittent long delays (5+ minutes on some days) while simulating, but we were also able to address a few other problems that had easy fixes. We've had a number of reports of crashing that we suspect were related to the delay problem and should be fixed now, but if they continue after this update, we'll have to take another look at them next week. Changes: -fixed long delays caused by potential loop in trading/transfer logic, particularly when close to European transfer deadlines -fixed issue with all-star game "vs. World" format that could cause a crash while generating the skills competition email if one team didn't have enough goalies -fixed potential crash with all-star conference vs. conference games with the "one player per team" rule enabled and an odd number of teams in a conference -removed a couple of players in historical mode that were duplicates of existing players; also corrected a problem that was resulting in some players appearing in the database when they should be inactive -should no longer be possible to offer a preseason tryout to players who are still draft-eligible -"Make this work" trade option will no longer request players who are on the team due to a preseason tryout

04-07-2023, 12:48 PM	#2
Xavier's Crown Minors (Single A) Join Date: Apr 2014 Posts: 94	107 is not automatically updating on Steam. Doesn't appear available in my part of the World (South America). Any alternatives for adding it to Steam?

04-07-2023, 01:07 PM	#3
tomkmb All Star Starter Join Date: Jan 2021 Posts: 1,419	Hey Jeff, We're having some guys from other regions, South America, Canada etc saying that their steam client is not pushing them the latest update of the game and as our commissioner has updated (I'm assuming he's US based) it is causing issues with our export schedule. Any advice would be welcomed!

04-07-2023, 01:19 PM	#6
mikeryanscott Bat Boy Join Date: Oct 2022 Posts: 12	same here, no luck.

04-07-2023, 02:28 PM	#9
mikeryanscott Bat Boy Join Date: Oct 2022 Posts: 12	Uninstalled and reinstalled and it’s still on the previous version.

04-07-2023, 05:55 PM	#11
mikeryanscott Bat Boy Join Date: Oct 2022 Posts: 12	I've tried both suggestions and it's still on version 9.4 build 104.

04-07-2023, 08:25 PM	#13
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,231	I just ran the update on my laptop, which had an earlier version, and it updated properly to 9.4.107 (using "Canada-Vancouver" as the download region.) If you right-click on FHM9 in Steam and select Properties, then go to the Updates section, there'll be 3 lines at the bottom: App ID, Build ID, and Installed content updated, with numbers or a date after them. What do the last two of those say for you guys?

04-07-2023, 09:08 PM	#14
mikeryanscott Bat Boy Join Date: Oct 2022 Posts: 12	My shows app id 1937470 and build id 10940530.

04-07-2023, 10:19 PM	#16
mikeryanscott Bat Boy Join Date: Oct 2022 Posts: 12	2023-04-07 20:17:03 Franchise Hockey Manager Version 9.4 Build 104 (Steam), Copyright (C)

04-08-2023, 07:05 AM	#19
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,231	Yeah, it looks like the Mac version is the problem, something appears to have gone wrong when it was updated to .107 on Steam. Investigating now, we'll try to have a fix as soon as possible.

04-08-2023, 08:59 AM	#20
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,231	OK, apparently something went wrong with the Steam build tool and it didn't update the branches properly. Not sure why, this has never happened before in the hundreds of times we've used it. Regardless, Malte re-did the upload procedure and it seems to have worked properly this time. It may just update you automatically, but if you don't get .107 the next time you restart the game, then right-click on FHM9 in your library, select properties, then go to Local Files and click on "Verify Integrity of Game Files." That'll force the game to check your existing installation, and when it sees the .104 files, update them properly with the newly-fixed version.