Must Enter License Key Every Time After Computer Switch?

Ross333 · 12-03-2023, 12:57 PM

Hello.
I recently switched to a new computer, continuing my now 16 season league into the new machine. Every time I start the game, I have to enter the license key. It does not save it internally. Is there something I can do so I don't have to enter the key every time I start the program? Thanks.

bwburke94 · 12-03-2023, 02:08 PM

Did you unlicense the game on the old computer?

Try contacting support to reset your license.

Matt Arnold · 12-03-2023, 11:42 PM

Sometimes this can be an issue where due to a permissions issue, the game can't write properly in the license information to save on the machine. You may have to start the game as an administrator at least once for it to have the right permissions.

bwburke94 · 12-04-2023, 02:26 AM

Avast Antivirus is also a common cause of interference.

Ross333 · 12-05-2023, 10:31 PM

Quote:

Originally Posted by bwburke94

Did you unlicense the game on the old computer?

Try contacting support to reset your license.

Thanks. I thought I could have the license active on two computers, no?

Ross333 · 12-05-2023, 10:33 PM

Quote:

Originally Posted by Matt Arnold

Sometimes this can be an issue where due to a permissions issue, the game can't write properly in the license information to save on the machine. You may have to start the game as an administrator at least once for it to have the right permissions.

Thank you for the response. How do I start the game as an administrator? I put in the key and it goes right to the main menu.

Matt Arnold · 12-05-2023, 10:58 PM

Quote:

Originally Posted by Ross333

Thank you for the response. How do I start the game as an administrator? I put in the key and it goes right to the main menu.

You have to set that from the windows shortcut/exe. Generally speaking, if you right click on the exe, there should be an option to "Start as Administrator" or something along those lines, depending on which OS version you're on.

Ross333 · 12-11-2023, 10:12 PM

Quote:

Originally Posted by Matt Arnold

You have to set that from the windows shortcut/exe. Generally speaking, if you right click on the exe, there should be an option to "Start as Administrator" or something along those lines, depending on which OS version you're on.

Thanks for the tip, but this didn't work. Still asking me for key every restart.

12-03-2023, 12:57 PM	#1
Ross333 Minors (Double A) Join Date: May 2014 Posts: 101	Must Enter License Key Every Time After Computer Switch? Hello. I recently switched to a new computer, continuing my now 16 season league into the new machine. Every time I start the game, I have to enter the license key. It does not save it internally. Is there something I can do so I don't have to enter the key every time I start the program? Thanks.

12-03-2023, 02:08 PM	#2
bwburke94 Hall Of Famer Join Date: Jun 2008 Location: Belchertown, MA, USA Posts: 4,482	Did you unlicense the game on the old computer? Try contacting support to reset your license.

12-03-2023, 11:42 PM	#3
Matt Arnold OOTP Developer Join Date: Jun 2009 Location: Here and there Posts: 15,484	Sometimes this can be an issue where due to a permissions issue, the game can't write properly in the license information to save on the machine. You may have to start the game as an administrator at least once for it to have the right permissions.

12-04-2023, 02:26 AM	#4
bwburke94 Hall Of Famer Join Date: Jun 2008 Location: Belchertown, MA, USA Posts: 4,482	Avast Antivirus is also a common cause of interference.