User Key Activation Reset?

the54effect · 01-04-2024, 03:09 PM

Hello!

I typically have OOTP installed at home and at work, where I play my online leagues at home, but can jump on to set lineups or look at trade/draft prospects at work in a pinch.

Yesterday we got all new computers at work, which is great! However, when I went to install OOTP24 on the new computer, I couldn't put the activation key in, because it was already activated twice.

The old computer for work is gone and if there's some sort of 'deactivation' protocol I won't be able to do it.

I'm wondering- am I just out of luck for this version, where I'd need to purchase a new key if I want to have access from work? Or is there a method to like, deactivate the activation key? I could deactivate both accounts and reactivate both accounts if that's what needs to happen!

Otherwise I'll either wait out until OOTP25 or break down and buy another key if I cannot get buy at work without glancing at my files haha.

Thanks for any suggestions!

Bluenoser · 01-04-2024, 04:42 PM

Post in Tech Support explaining what happened (copy n paste above) and they will be able to reset the license for you.

https://forums.ootpdevelopments.com/...lay.php?f=4043

the54effect · 01-05-2024, 12:53 AM

Quote:

Originally Posted by Bluenoser

Post in Tech Support explaining what happened (copy n paste above) and they will be able to reset the license for you.

https://forums.ootpdevelopments.com/...lay.php?f=4043

Thank you, I will!

Lukas Berger · 01-05-2024, 03:44 AM

Send me an email or a message with the license data and I'll pass that on to get it reset.

fett2k · 03-03-2024, 11:34 AM

I think I'm having a similar issue. Purchased a new iMac and trying to install '24. I have it installed on my MacBook Air. I think I may have forgotten to unlicense a previous install from an older MacBook Pro, so I unlicensed from the current MacBook Air, and I still get the error message. I've emailed FastSpring a week ago and have not gotten a response.

I've also tried used the reinstall game data from the troubleshooting menu also to no avail.

Hoping for some guidance.

fett2k · 03-03-2024, 12:54 PM

Quote:

Originally Posted by fett2k

I think I'm having a similar issue. Purchased a new iMac and trying to install '24. I have it installed on my MacBook Air. I think I may have forgotten to unlicense a previous install from an older MacBook Pro, so I unlicensed from the current MacBook Air, and I still get the error message. I've emailed FastSpring a week ago and have not gotten a response.

I've also tried used the reinstall game data from the troubleshooting menu also to no avail.

Hoping for some guidance.

NVM figured it out!!

01-04-2024, 03:09 PM	#1
the54effect Minors (Double A) Join Date: May 2016 Location: New York Posts: 107	User Key Activation Reset? Hello! I typically have OOTP installed at home and at work, where I play my online leagues at home, but can jump on to set lineups or look at trade/draft prospects at work in a pinch. Yesterday we got all new computers at work, which is great! However, when I went to install OOTP24 on the new computer, I couldn't put the activation key in, because it was already activated twice. The old computer for work is gone and if there's some sort of 'deactivation' protocol I won't be able to do it. I'm wondering- am I just out of luck for this version, where I'd need to purchase a new key if I want to have access from work? Or is there a method to like, deactivate the activation key? I could deactivate both accounts and reactivate both accounts if that's what needs to happen! Otherwise I'll either wait out until OOTP25 or break down and buy another key if I cannot get buy at work without glancing at my files haha. Thanks for any suggestions! __________________ OOOBL (BAL) 🏆🚩🚩🚩🚩 TGS1.0 (WAS)🏆🏆🚩🚩🚩 TGS2.0 (NYY) 🏆🚩🚩 LTBNL (HOU)🏆🏆🏆🏆🚩🚩🚩🚩🚩🚩🚩

01-05-2024, 03:44 AM	#4
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,000	Send me an email or a message with the license data and I'll pass that on to get it reset. __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here

01-04-2024, 04:42 PM	#2
Bluenoser Hall Of Famer Join Date: Mar 2002 Location: In The Moment Posts: 14,049	Post in Tech Support explaining what happened (copy n paste above) and they will be able to reset the license for you. https://forums.ootpdevelopments.com/...lay.php?f=4043

03-03-2024, 11:34 AM	#5
fett2k Minors (Single A) Join Date: Jun 2004 Posts: 73	I think I'm having a similar issue. Purchased a new iMac and trying to install '24. I have it installed on my MacBook Air. I think I may have forgotten to unlicense a previous install from an older MacBook Pro, so I unlicensed from the current MacBook Air, and I still get the error message. I've emailed FastSpring a week ago and have not gotten a response. I've also tried used the reinstall game data from the troubleshooting menu also to no avail. Hoping for some guidance.