Fast spring question

bosunmate · 11-06-2025, 08:20 PM

I have 2 cards registered for Fast Spring I was using one and went to cancel and hit the wrong key. Now when I go to purchase it says they cant accept my order. But my other card works fine, who do I contact to find out why they stopped accepting my card I have used at least 50 times.
Would appreciate some feedback about who to contact or is it just my card being blocked for so many hours for hitting wrong key /

Hope you u8nderstand exactly what I mean...

erik.ootp · 11-07-2025, 06:28 AM

If you check the Fastspring Consumer Support page and expand the Payment Declined section you can find some information about why this may occur.
https://fastspring.com/consumer-supp...nd-purchasing/
If you think the payment was blocked by mistake please contact the Fastspring Support. https://fastspring.com/consumer-support-form/

11-06-2025, 08:20 PM	#1
bosunmate All Star Starter Join Date: Feb 2003 Location: Canada Posts: 1,718	Fast spring question I have 2 cards registered for Fast Spring I was using one and went to cancel and hit the wrong key. Now when I go to purchase it says they cant accept my order. But my other card works fine, who do I contact to find out why they stopped accepting my card I have used at least 50 times. Would appreciate some feedback about who to contact or is it just my card being blocked for so many hours for hitting wrong key / Hope you u8nderstand exactly what I mean...

11-07-2025, 06:28 AM	#2
erik.ootp OOTP Developments Join Date: Sep 2021 Location: Berlin, Germany Posts: 114	If you check the Fastspring Consumer Support page and expand the Payment Declined section you can find some information about why this may occur. https://fastspring.com/consumer-supp...nd-purchasing/ If you think the payment was blocked by mistake please contact the Fastspring Support. https://fastspring.com/consumer-support-form/