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OOTP 27/PT 27 - Technical Support This forum is for technical support and bug reports.

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Old 04-11-2026, 02:41 PM   #1
willsmithrakes
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Join Date: Mar 2024
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Game unresponsive, crashes on startup

Last night, my game began crashing at various points. Occasionally I was able to get to the login screen, but no further. It has since gotten worse, now crashing before it can even get past the very first screen. I have tried updating with installations from two places (https://www.ootpdevelopments.com/out...ball-download/ and https://forums.ootpdevelopments.com/...d.php?t=368939) and restarting my computer, but nothing has worked so far.

I believe one of the first times it crashed, I saw the error from this thread https://forums.ootpdevelopments.com/...d.php?t=369092.

I was going to try uninstalling from my computer entirely, but the uninstall program recommends deactivating the license first, which I can't do because I can't get past the first screen. I have a screen recording of the issue, but it won't fit the file limit
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Old 04-11-2026, 06:14 PM   #2
Lukas Berger
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Sorry that's happening. This is a really tricky issue to figure out, we're still working on it. It seems we've narrowed things down that this is potentially a graphics driver related bug, we just need now to figure out how to work around it when it comes up.

For now though, if you try the troubleshooting steps here, you should be able to get things up and running again.
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Old 04-11-2026, 09:18 PM   #3
willsmithrakes
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Thanks, I'll give it a shot tonight
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Old 04-12-2026, 12:27 AM   #4
willsmithrakes
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I'm not sure why that worked, but it seems to have fixed things! I created a shortcut, added a space at the end after the quotes, and now both the shortcut and original icon appear to work. Thank you!
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Old 04-13-2026, 06:40 AM   #5
Lukas Berger
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Quote:
Originally Posted by willsmithrakes View Post
I'm not sure why that worked, but it seems to have fixed things! I created a shortcut, added a space at the end after the quotes, and now both the shortcut and original icon appear to work. Thank you!
Glad to hear that!
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