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OOTP 27/PT 27 - Technical Support This forum is for technical support and bug reports.

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Old 04-01-2026, 06:27 PM   #1
texasmame
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Question Pictures - now you see 'em, now you don't!

Player pics keep disappearing. These are the real pics, not facegen.


I'll reinstall a pic manually, only to have it disappear again shortly thereafter. Same pics I've been using for several versions now.


Also, the "small" pics (for the daily scores page) are having similar issues.


I can't be the only one.
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Old 04-05-2026, 12:51 PM   #2
BertYuiop
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Having the same issue. Were you able to figure out a solution?
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Old 04-05-2026, 01:03 PM   #3
LansdowneSt
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Go to the facegen tab in Game Settings and try setting the top selection to "none" from "all players" (if that is how it is set currently). "None" was the default from last year. This year it defaults to creating fictional facegens ("All players"). Then go to the .lg folder and find the "faces.dat". Delete it that wipes the preloade cache entirely. Assuming your settings are set for photos correctly, it will load a clean photo going forward from the photo pack and with "None" on no new facegens should be created in-game.
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Old 04-05-2026, 02:13 PM   #4
BertYuiop
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I tried that but it still has the same issue. When hovering over the player the photo is shown, but when I click on the player its the facegen,
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Old 04-05-2026, 02:29 PM   #5
texasmame
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NOT fixed in .52.
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Old 04-05-2026, 02:49 PM   #6
LansdowneSt
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Maybe post a screenshot of your facegen tab from game settings. Maybe a fellow photo user will see something.
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Old 04-07-2026, 11:22 PM   #7
miura
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I've been experiencing the same issue since the latest update.

To fix this, I had to disable all FaceGen-related settings in the options, then delete `faces.dat` from the save folder as well as all generated image files within `news\html\images\person_pictures` and `news\html\images\profile_pictures`.

As a result of this bug, it is currently impossible to use photos for actual players while keeping FaceGen enabled for fictional players.
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Old 04-08-2026, 06:13 AM   #8
Lukas Berger
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We'll look into this.
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Old 04-13-2026, 12:13 PM   #9
texasmame
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Is this slated to be fixed in the next patch?
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Old 04-20-2026, 03:11 PM   #10
goodshotredtwo
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Quote:
Originally Posted by miura View Post
I've been experiencing the same issue since the latest update.

To fix this, I had to disable all FaceGen-related settings in the options, then delete `faces.dat` from the save folder as well as all generated image files within `news\html\images\person_pictures` and `news\html\images\profile_pictures`.

As a result of this bug, it is currently impossible to use photos for actual players while keeping FaceGen enabled for fictional players.
Thanks! This worked for me so far.
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