Online Setup - Test Connection

RichK · 07-05-2007, 01:51 PM

Version 2.0.2.53
Platform: Windows XP Pro (PC)

What were you doing? League Setup==> ONLINE SETUP===> test connection
What happened?

OOTP sucessfully connects to FTP server.

OOTP cannot open Player Exports folder
OOTP cannot open Reports folder.

Port = 21
Paths correct, Uersname & PWD correct.

Folders created and the username has been given read/write permissions to the folders.

WHY WON'T THIS WORK??????????????????????????????????????

Reproducible? Yes
Problem occurs with other leagues? unknown

Stu · 07-06-2007, 02:06 PM

The only time I've seen this is when the Reports and Export folders were in the wrong location. Can you give us more information about where these folders exist on your web server and what the "root" folder is for the FTP account you're using?

battists · 07-11-2007, 03:18 PM

Along with what Stu wrong, could you post a screenshot, or list the specific values you have entered in the different fields on the online test screen?

Thanks!

Steve

Nutlaw · 07-22-2007, 10:17 AM

As this thread has seen no response in over a week, it will now be closed for housekeeping reasons. If you need any additional assistance, please post in Tech Support along with a link to this thread. Thanks.

07-05-2007, 01:51 PM	#1
RichK Bat Boy Join Date: Feb 2007 Posts: 13	Online Setup - Test Connection Version 2.0.2.53 Platform: Windows XP Pro (PC) What were you doing? League Setup==> ONLINE SETUP===> test connection What happened? OOTP sucessfully connects to FTP server. OOTP cannot open Player Exports folder OOTP cannot open Reports folder. Port = 21 Paths correct, Uersname & PWD correct. Folders created and the username has been given read/write permissions to the folders. WHY WON'T THIS WORK?????????????????????????????????????? Reproducible? Yes Problem occurs with other leagues? unknown Last edited by RichK; 07-05-2007 at 01:56 PM.

07-06-2007, 02:06 PM	#2
Stu All Star Starter Join Date: Dec 2005 Posts: 1,255	The only time I've seen this is when the Reports and Export folders were in the wrong location. Can you give us more information about where these folders exist on your web server and what the "root" folder is for the FTP account you're using?

07-11-2007, 03:18 PM	#3
battists Hall Of Famer Join Date: Jul 2004 Posts: 18,506 Blog Entries: 7	Along with what Stu wrong, could you post a screenshot, or list the specific values you have entered in the different fields on the online test screen? Thanks! Steve

07-22-2007, 10:17 AM	#4
Nutlaw Hall Of Famer Join Date: Apr 2003 Posts: 9,538	As this thread has seen no response in over a week, it will now be closed for housekeeping reasons. If you need any additional assistance, please post in Tech Support along with a link to this thread. Thanks.