Online league import crash

[sloth025]

Version: 2.0.3.68
PC/MAC: PC; Windows Vista
What were you doing? I was trying to import the most recent league file through the game
What happened? When the file finished downloading, the menu said "Loading Leagues" and the status bar read six percent, at which point the game hung and then crashed
Reproducible? Yes
Problem occurs with other leagues? No; in no other online leagues

This issue has been killing me for the better part of the year. I appreciate any and all suggestions.

[Nutlaw]

Have you tried re-downloading a fresh copy of your league files from the commissioner?

[sloth025]

Numerous times. Doesn't pan out for me. I got fresh league files from a different source that would allow me to play and export, but I still cannot import the fresh file. Once again, it's the same persistent problem. I appreciate any help I can get.

[Corsairs]

I'll bump this thread since the user involved is an owner in my league. He's been having this problem since we began play late last year and all my efforts to troubleshoot it have failed. Nutlaw, if there's any specific details you need just ask away and I'll see about getting them for you.

[Nutlaw]

Just to verify his statement in the initial post, he can get files to import in other on-line leagues?

In a web browser, can he access the site at which the files are hosted?

Does he have any firewalls enabled?

How large is the saved game (number of leagues, number of teams, years of history) and what is his processor speed and RAM? How much available hard drive space does he have?

Does he have any antivirus programs running? Does he have any other programs running while attempting to import files?

[Corsairs]

Originally Posted by Nutlaw

Just to verify his statement in the initial post, he can get files to import in other on-line leagues?

This is the only online league he's in.

Originally Posted by Nutlaw

In a web browser, can he access the site at which the files are hosted?

Yes.

Originally Posted by Nutlaw

Does he have any firewalls enabled?

I'll check on this and get back to you.

Originally Posted by Nutlaw

How large is the saved game (number of leagues, number of teams, years of history) and what is his processor speed and RAM? How much available hard drive space does he have?

The league file is about 24 MB. There are 11 leagues and 232 teams in the universe. I'll check on the technical specs of his computer.

Originally Posted by Nutlaw

Does he have any antivirus programs running? Does he have any other programs running while attempting to import files?

I will check on this as well.

[Nutlaw]

Any news, Corsairs?

[Corsairs]

We're in our off-season (about to resume play next week) and I'm having trouble contacting the owner. With luck I should have something for you tomorrow. Sorry for the delay.

[Corsairs]

Nultaw, I'm going to have to regretfully recommend that you close this thread. The owner who initiated this post is having trouble gaining internet access and I've been unsuccessful in getting him over here to respond. As of yesterday he went on vacation for the week, so that will delay things even further. It's not fair to ask you to keep this open during that time. If I'm able to get more information from him I'll create a new post; until then, go ahead and shut it down. It's a shame... I was really hoping to get this issue resolved once and for all!

[Nutlaw]

Originally Posted by Corsairs

Nultaw, I'm going to have to regretfully recommend that you close this thread. The owner who initiated this post is having trouble gaining internet access and I've been unsuccessful in getting him over here to respond. As of yesterday he went on vacation for the week, so that will delay things even further. It's not fair to ask you to keep this open during that time. If I'm able to get more information from him I'll create a new post; until then, go ahead and shut it down. It's a shame... I was really hoping to get this issue resolved once and for all!

That's fine. We can discuss it when he gets back.