Pre-order problem! Double Order

slazer33 · 03-19-2015, 11:14 AM

I went to pre-order about 30 seconds ago and when it confirmed it said I had ordered TWO copies at $85. Markus, can you help me? I only need one! I love giving you guys money, but not double money!

Orioles1966 · 03-19-2015, 11:31 AM

You could probably put a stop payment with your CC company because the card shouldn't be charged until you receive the product(or something). Call your CC company.

Assos · 03-19-2015, 11:47 AM

Also, let e-sellerate know, they might be able to refund you without having to call the CC company. They do their job well and better then the CC sometimes.

slazer33 · 03-19-2015, 12:12 PM

I believe I sent a message to e-sellerite on their website and also support@ootpdevelopments.com/koyako. We'll see.

RchW · 03-19-2015, 12:37 PM

You'll get a refund. Maybe not in the next 72 hr, but no doubt.

03-19-2015, 11:14 AM	#1
slazer33 Minors (Single A) Join Date: Apr 2014 Posts: 73	Pre-order problem! Double Order I went to pre-order about 30 seconds ago and when it confirmed it said I had ordered TWO copies at $85. Markus, can you help me? I only need one! I love giving you guys money, but not double money!

03-19-2015, 12:37 PM	#5
RchW Hall Of Famer Join Date: Jul 2004 Location: Toronto ON by way of Glasgow UK Posts: 15,629	You'll get a refund. Maybe not in the next 72 hr, but no doubt. __________________ Cheers RichW If you’re looking for a good cause to donate money to please consider a Donation to Parkinson’s Canada. It may help me have a better future and if not me, someone else. Thanks. “Conservatism consists of exactly one proposition …There must be in-groups whom the law protects but does not bind, alongside out-groups whom the law binds but does not protect.” Frank Wilhoit

03-19-2015, 11:31 AM	#2
Orioles1966 Hall Of Famer Join Date: Jun 2012 Posts: 2,869	You could probably put a stop payment with your CC company because the card shouldn't be charged until you receive the product(or something). Call your CC company.

03-19-2015, 11:47 AM	#3
Assos All Star Starter Join Date: May 2004 Location: Just on the fair side of the foul pole! Posts: 1,772	Also, let e-sellerate know, they might be able to refund you without having to call the CC company. They do their job well and better then the CC sometimes.

03-19-2015, 12:12 PM	#4
slazer33 Minors (Single A) Join Date: Apr 2014 Posts: 73	I believe I sent a message to e-sellerite on their website and also support@ootpdevelopments.com/koyako. We'll see.