Cant play

[Icehawk_29]

Haven't been able to start up a league in either path to glory or sandbox. The resolution isn't working correctly for some reason. I have tried changing it from the main menu but nothing changes when i change it. Everything just looks the same. Window mode/full screen change nothing for me either (can see my taskbar so i assume its stuck in window)

windows 10 and steam version

[Lukas Berger]

Originally Posted by Icehawk_29

Haven't been able to start up a league in either path to glory or sandbox. The resolution isn't working correctly for some reason. I have tried changing it from the main menu but nothing changes when i change it. Everything just looks the same. Window mode/full screen change nothing for me either (can see my taskbar so i assume its stuck in window)

windows 10 and steam version

Can you try to adjust the resolution of your PC in your Windows settings?

Maybe try a slightly larger resolution and then reload the game and see if that helps.

[Sebastian Palkowski]

What resolution does your computer have? Unfortunately our framework does not remove the windows taskbar in fullscreen mode. You have to hide it yourself (but then it works). Otherwise I need a trace file to look up the problem.

[Icehawk_29]

My computer is hooked up to my TV and runs in 1920 x 1080.

I cant figure out how to attach the txt file into this thread but i will paste the contents into here if that helps

2016-10-31 17:41:52 Franchise Hockey Manager Version 3.0 Build 59 (Steam), Copyright (C) 2016 Out of the Park Developments
2016-10-31 17:41:52 Running on MS Windows
2016-10-31 17:41:53 Command line arguments:
2016-10-31 17:41:53 C:\Program Files (x86)\Steam\steamapps\common\Franchise Hockey Manager 3\fhm3.exe
2016-10-31 17:41:53 tracemode
2016-10-31 17:41:53 Default skin path (1): C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/skins/default
2016-10-31 17:41:53 Folder list element #0 (DMPT_APP) set to 'C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3'
2016-10-31 17:41:53 Folder list element #1 (DMPT_APP_DATA) set to 'C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data'
2016-10-31 17:41:53 Folder list element #2 (DMPT_PREF_DATA) set to 'C:/Users/ice_m/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 3/config'
2016-10-31 17:41:53 Startup - settings.dat found and read!
2016-10-31 17:41:53 Resolution from Settings: 1920 * 1080
2016-10-31 17:41:53 Screen Size: 960 Width, 540 Height; Available Screen Size: 960 Width, 540 Height, Screen-Size w/o Border: 950 Width, 513 Height, DPR: 2
2016-10-31 17:41:53 WindowFullScreen - Width: 960, Height: 540, User-Width: 960, User-Height: 540
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLD.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO-BOLDITALIC.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO-ITALIC.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ARIMO.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/FHM-HEADLINE.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDBOLD.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDLIGHT.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDNORMAL.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/LCDULTRA.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-BLACK.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-BOLD.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-LIGHT.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-MEDIUM.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-REGULAR.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/ROBOTO-THIN.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/UBUNTU DANI-BOLD.TTF
2016-10-31 17:41:53 Successfully loaded font file C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data/fonts/UBUNTU.TTF
2016-10-31 17:41:53 No paths.cfg file found.
2016-10-31 17:41:53 No custom_folders.ini file found.
2016-10-31 17:41:53 Folder list element #3 (DMPT_USER_DATA) set to 'D:/Documents/Out of the Park Developments/Franchise Hockey Manager 3'
2016-10-31 17:41:53 Folder list element #4 (DMPT_CUST_DATA) set to 'D:/Documents/Out of the Park Developments/Franchise Hockey Manager 3'
2016-10-31 17:41:53 Folder list element #5 (DMPT_SAVEDGAMES) set to 'D:/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games'
2016-10-31 17:41:53 g_trace_mode flag is set.
2016-10-31 17:41:53 DMPT_APP = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3
2016-10-31 17:41:53 DMPT_APP_DATA = C:/Program Files (x86)/Steam/steamapps/common/Franchise Hockey Manager 3/data
2016-10-31 17:41:53 DMPT_PREF_DATA = C:/Users/ice_m/AppData/Roaming/Out of the Park Developments/Franchise Hockey Manager 3/config
2016-10-31 17:41:53 DMPT_USER_DATA = D:/Documents/Out of the Park Developments/Franchise Hockey Manager 3
2016-10-31 17:41:53 DMPT_CUST_DATA = D:/Documents/Out of the Park Developments/Franchise Hockey Manager 3
2016-10-31 17:41:53 DMPT_SAVEDGAMES = D:/Documents/Out of the Park Developments/Franchise Hockey Manager 3/saved_games
2016-10-31 17:41:53 GLWidget - Successfully created OpenGL Context version 2.0
2016-10-31 17:41:53 GLWidget - Offscreen render surface creation successful
2016-10-31 17:41:53 GLWidget - glContext successfully created
2016-10-31 17:41:53 GLWidget - FBO check
2016-10-31 17:41:53 GLWidget - FBO supported
2016-10-31 17:41:53 GLWidget - GL_VERSION = 4.5.13456 Compatibility Profile Context 21.19.155.4 - Version = 4.5.13456
2016-10-31 17:41:53 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2016-10-31 17:41:53 OpenGL version is greater than 1.4 - is_opengl_available returns true!
2016-10-31 17:41:53 Startup - Successfully loaded jerseys
2016-10-31 17:41:53 Startup - Successfully loaded helmets
2016-10-31 17:41:53 Creating MYFACEGEN instance
2016-10-31 17:41:53 Rendering mode setting = 0
2016-10-31 17:41:53 Facegen rendering mode = 1
2016-10-31 17:41:54 Startup - Successfully loaded model lists
2016-10-31 17:41:54 Startup - Successfully loaded beards
2016-10-31 17:41:55 Startup - Successfully loaded hairs
2016-10-31 17:41:55 Startup - Successfully initialized Facegen
2016-10-31 17:41:55 Startup - initializing Steam callbacks
2016-10-31 17:41:55 Loading Steam workshop items list from local file
2016-10-31 17:41:55 Startup - Start finished, load Startscreen!
2016-10-31 17:41:55 GLWidget - GL_VERSION = 4.5.13456 Compatibility Profile Context 21.19.155.4 - Version = 4.5.13456
2016-10-31 17:41:55 GLWidget - Success: OpenGL 2.0 compatible GPU found!
2016-10-31 17:41:55 Received stats and achievements from Steam

[Lukas Berger]

Originally Posted by Icehawk_29

2016-10-31 17:41:53 Screen Size: 960 Width, 540 Height; Available Screen Size: 960 Width, 540 Height, Screen-Size w/o Border: 950 Width, 513 Height, DPR: 2
2016-10-31 17:41:53 WindowFullScreen - Width: 960, Height: 540, User-Width: 960, User-Height: 540

It appears your computer isn't actually set to 1920 x 1080, even if that's the monitor resolution you're using.

Rather it appears to be in 960x 540, which is well below the limit and would fully account for your crash.

Can you try to go into your Windows settings and adjust the display to set it to 1920 x 1080 and see if that helps?

[Sebastian Palkowski]

2016-10-31 17:41:53 Screen Size: 960 Width, 540 Height; Available Screen Size: 960 Width, 540 Height, Screen-Size w/o Border: 950 Width, 513 Height, DPR: 2

Thats the important part: you are way below the minimum requirement of 1280*768. You have a windows zoom of 200% (see the DPR: 2), you can change that to 100% and it should work (make sure the game is closed when you do the change).

[Icehawk_29]

My desktop runs in 1920 x 1080 all the time. Not sure where the 960 x 540 FHM detects is coming from. Have never had this issue in any other game. I have changed the zoom level and it works now though so i am happy. thanks for all the help!

[Sebastian Palkowski]

Originally Posted by Icehawk_29

My desktop runs in 1920 x 1080 all the time. Not sure where the 960 x 540 FHM detects is coming from. Have never had this issue in any other game. I have changed the zoom level and it works now though so i am happy. thanks for all the help!

It is the zoom level, with 200% it is exactly half the resolution you use. But glad that it works now.