I lost my game on the 4/25/18 update

clk12565@mac.com · 04-29-2018, 12:25 PM

And am looking for some help please. I downloaded the update and replaced the current OOTP 19 game and now it is asking me t0 either buy it again or post my license number which I dont know where that information can be found.

I did not but it on esellerate I bought it on the Mac store. I have no clue what to do. Can someone at OOTP please contact me or respond?

Thank you

mitchkenn · 04-29-2018, 12:34 PM

did you get an email from Mac Store with a license number in it when you purchased?

maybe send an email to Lukas?

best of luck.

endgame · 04-29-2018, 12:42 PM

I posted this in your other thread:

Important: This update is only for OOTP 19 versions which were purchased directly from us or resellers who use our version.
It is NOT compatible with the Steam, Origin or Mac OSX AppStore version! The Steam update is available via the Steam client, the Origin update will be available via the Origin client within 24 hours and the Mac AppStore version is pending review at Apple, which will take 1-2 days.

04-29-2018, 12:25 PM	#1
clk12565@mac.com Bat Boy Join Date: Apr 2018 Posts: 8	I lost my game on the 4/25/18 update And am looking for some help please. I downloaded the update and replaced the current OOTP 19 game and now it is asking me t0 either buy it again or post my license number which I dont know where that information can be found. I did not but it on esellerate I bought it on the Mac store. I have no clue what to do. Can someone at OOTP please contact me or respond? Thank you

04-29-2018, 12:34 PM	#2
mitchkenn Hall Of Famer Join Date: Jan 2015 Location: Oregon, not by design Posts: 2,872	did you get an email from Mac Store with a license number in it when you purchased? maybe send an email to Lukas? best of luck. __________________ "This is my opening farewell " - Jackson Browne “They make a desolation and call it peace.” ― Agha Shahid Ali "Maybe she just has to sing, for the sake of the song - And who do I think that I am to decide that she's wrong." - Townes Van Zandt "I saw a young man leaning on his wooden crutch - He called out to me, 'Don't ask for so much' And a young woman leaning in her darkened door She cried out to me, 'Why not ask for more?' " - Leonard Cohen "Hello darkness, my old Friend ...." - Paul Simon Before Mays, before DiMaggio, there was Oscar Charleston. "All the lies about Babe Ruth are true." - Waite Hoyt Avatar is the late great Townes Van Zandt. rip.

04-29-2018, 12:42 PM	#3
endgame Hall Of Famer Join Date: Aug 2002 Posts: 16,842	I posted this in your other thread: Important: This update is only for OOTP 19 versions which were purchased directly from us or resellers who use our version. It is NOT compatible with the Steam, Origin or Mac OSX AppStore version! The Steam update is available via the Steam client, the Origin update will be available via the Origin client within 24 hours and the Mac AppStore version is pending review at Apple, which will take 1-2 days. __________________ "Try again. Fail again. Fail better." -- Samuel Beckett _____________________________________________