CTD when searching for player

halofan12 · 11-21-2018, 02:24 PM

I (halofan12) keep crashing to desktop when trying to use the player search function in League/Player Search & Shortlist under the player search tab.
When I try to filter for an OF the game will CTD shortly after I start to scroll down to see the search results..

Regards

Lukas Berger · 11-21-2018, 04:01 PM

We could use a trace file from after the crash.

You can enable it in the settings dialog, troubleshooting tab ("write debug info to file"). In that tab is also a button to locate the trace file.

After you have enabled the trace and OOTP hangs, force it to quit, and then check the folder My Documents/Out of the Park Developments/OOTP Baseball 19/debug, there is the trace file. Please post it here as an attachment. Thanks

halofan12 · 11-22-2018, 12:35 PM

Here is the log file..

Thanks!

Markus Heinsohn · 11-24-2018, 03:23 AM

Can you try to disabled facegen for PT please? The setting is in the profile & settings tab of the PT home screen.

halofan12 · 11-24-2018, 11:58 AM

Disabled facegen per your note and player search does not crash after that.. However, facegen re-enables itself after I close down and re-start OOTP. Not sure how to get Facegen to stay disabled after I close an ootp session.

Markus Heinsohn · 11-25-2018, 06:00 AM

In the next update the setting should stick!

halofan12 · 11-25-2018, 11:15 PM

Thanks for all your hard work, love the game!

11-21-2018, 02:24 PM	#1
halofan12 Bat Boy Join Date: Nov 2018 Posts: 12	CTD when searching for player I (halofan12) keep crashing to desktop when trying to use the player search function in League/Player Search & Shortlist under the player search tab. When I try to filter for an OF the game will CTD shortly after I start to scroll down to see the search results.. Regards

11-21-2018, 04:01 PM	#2
Lukas Berger OOTP Developments Join Date: Aug 2007 Location: Nice, Côte d'Azur, France Posts: 21,034	We could use a trace file from after the crash. You can enable it in the settings dialog, troubleshooting tab ("write debug info to file"). In that tab is also a button to locate the trace file. After you have enabled the trace and OOTP hangs, force it to quit, and then check the folder My Documents/Out of the Park Developments/OOTP Baseball 19/debug, there is the trace file. Please post it here as an attachment. Thanks __________________ lukas@ootpdevelopments.com PreOrder Out of the Park Baseball 26! Need to upload files for us to check out? Instructions can be found here Last edited by Lukas Berger; 11-21-2018 at 04:03 PM.

11-24-2018, 03:23 AM	#4
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,806	Can you try to disabled facegen for PT please? The setting is in the profile & settings tab of the PT home screen. __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

11-25-2018, 06:00 AM	#6
Markus Heinsohn Developer OOTP Join Date: Dec 2001 Location: Germany Posts: 24,806	In the next update the setting should stick! __________________ Buy Out of the Park Baseball 25 now! Download OOTP Go 25 for iOS Download OOTP Go 25 for Android

11-24-2018, 11:58 AM	#5
halofan12 Bat Boy Join Date: Nov 2018 Posts: 12	Disabled facegen per your note and player search does not crash after that.. However, facegen re-enables itself after I close down and re-start OOTP. Not sure how to get Facegen to stay disabled after I close an ootp session.

11-25-2018, 11:15 PM	#7
halofan12 Bat Boy Join Date: Nov 2018 Posts: 12	Thanks for all your hard work, love the game!