Crash after update

DarthVader599 · 05-07-2021, 09:22 AM

I updated to version 7.5.145 on steam and now when I try to progress my existing save (an imported save from FHM6) the game crashes.

Adam B · 05-07-2021, 12:10 PM

When you say it is crashing, do you mean it is pausing and not responding or the game is closing?

JeffR · 05-08-2021, 01:05 AM

It's only the one save that's crashing? If you can upload it (instructions here), we'll take a look and try to see what's going wrong there.

DarthVader599 · 05-08-2021, 08:34 AM

Quote:

Originally Posted by Adam B

When you say it is crashing, do you mean it is pausing and not responding or the game is closing?

I go to sim forward in time and nothing happens. The game instantly closes. And yes it's only for this one save

DarthVader599 · 05-08-2021, 09:20 AM

Quote:

Originally Posted by JeffR

It's only the one save that's crashing? If you can upload it (instructions here), we'll take a look and try to see what's going wrong there.

I've emailed you the folder

JeffR · 05-08-2021, 03:22 PM

Looks like the lineups for the remaining unplayed NHL game on that date are corrupt, all the players are inserted twice. Normally the safest thing to do in this situation would be to revert to one of the rolling backups, but in this case it looks like those are both from the same date, with the same problem. I think we may be able to fix the save manually, though - I'll have Malte take a look and see if he can delete the broken information for that one game so it'll get re-generated and run properly.

DarthVader599 · 05-08-2021, 07:36 PM

Quote:

Originally Posted by JeffR

Looks like the lineups for the remaining unplayed NHL game on that date are corrupt, all the players are inserted twice. Normally the safest thing to do in this situation would be to revert to one of the rolling backups, but in this case it looks like those are both from the same date, with the same problem. I think we may be able to fix the save manually, though - I'll have Malte take a look and see if he can delete the broken information for that one game so it'll get re-generated and run properly.

Thank you!

JeffR · 05-10-2021, 12:49 PM

OK, got it fixed. I'll send you the link to the fixed version at your gmail account.

DarthVader599 · 05-10-2021, 02:36 PM

Quote:

Originally Posted by JeffR

OK, got it fixed. I'll send you the link to the fixed version at your gmail account.

Thank you so much!

05-07-2021, 09:22 AM	#1
DarthVader599 Minors (Rookie Ball) Join Date: May 2012 Posts: 27	Crash after update I updated to version 7.5.145 on steam and now when I try to progress my existing save (an imported save from FHM6) the game crashes.

05-07-2021, 12:10 PM	#2
Adam B Hockey Community Manager Join Date: Dec 2015 Location: A Hockey Rink Posts: 2,485	When you say it is crashing, do you mean it is pausing and not responding or the game is closing?

05-08-2021, 01:05 AM	#3
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,234	It's only the one save that's crashing? If you can upload it (instructions here), we'll take a look and try to see what's going wrong there.

05-08-2021, 03:22 PM	#6
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,234	Looks like the lineups for the remaining unplayed NHL game on that date are corrupt, all the players are inserted twice. Normally the safest thing to do in this situation would be to revert to one of the rolling backups, but in this case it looks like those are both from the same date, with the same problem. I think we may be able to fix the save manually, though - I'll have Malte take a look and see if he can delete the broken information for that one game so it'll get re-generated and run properly.

05-10-2021, 12:49 PM	#8
JeffR FHM Producer Join Date: Apr 2002 Location: Kelowna, BC Posts: 17,234	OK, got it fixed. I'll send you the link to the fixed version at your gmail account.