Deactivate License

Bobfather · 09-29-2023, 10:18 PM

Hi looking for a little bit of community help. I recently bought a new PC. When I went to start OOTP24 I could not activate it. After searching around I found the link to deactivate the license.. But the form also wanted a computer ID. 2. questions Am I using the correct form, if not a link would be nice. Secondly, what is the computer ID?
I have put in a ticket but would love to start playing this weekend.

snepp · 09-30-2023, 03:08 AM

Did the old PC go to ****?

DCG12 · 09-30-2023, 06:59 AM

No form needed. If the old computer didn"t completely die and can be started then start it and fire up OOTP. when the first screen comes up at the bottom of the page is a settings link. Click that and the 4th heading to the right is "license/un-license game". Just un-license game and then re-license on new computer

DCG12 · 09-30-2023, 07:10 AM

Also the computer i.d. is your license key that you got when you bought the game. If you don't still have the e-mail with key then on the same settings tab click "troubleshooting" and then "show info about the game" the fastspring id is that key but you need tp remember to put a hyphen every 5 numbers/letters

Bobfather · 09-30-2023, 07:24 AM

Yes old computer died. C drive crashed.
And computer ID is in addition to license key.

Bobfather · 09-30-2023, 07:36 AM

Also how do I submit a ticket to OOTP support?

Bluenoser · 09-30-2023, 08:15 AM

Quote:

Originally Posted by Bobfather

Also how do I submit a ticket to OOTP support?

Go the the Tech Support Forum - https://forums.ootpdevelopments.com/...lay.php?f=4043

You'll find an explanation how to submit a ticket there.

Bluenoser · 09-30-2023, 08:20 AM

What exactly are you trying to accomplish?

You start by saying you couldn't "activate" 24.

Very next sentence you say you found a link to "deactivate"

So a bit confusing.

Are you trying to deactivate on the old PC and it's asking for the PC ID?

Or is the new PC asking for a PC ID when you try to activate?

If you are unable to deactivate on the old PC, submit a ticket explaining that and they will release the license so you can activate again on the new PC.

OOTP should not ask for a PC ID. That must be something to do with the PC. Which PC is asking, the old or the new?

LansdowneSt · 09-30-2023, 01:04 PM

The standard process is here:

https://forums.ootpdevelopments.com/...d.php?t=349634

Did you go to the links therein?

Bobfather · 09-30-2023, 01:09 PM

Yes, but the form asks for a computer ID. It says optional but it is asking me for one. I do not know what is meant by computer ID.

rudel.dietrich · 09-30-2023, 01:28 PM

Make future purchases on Steam and you will not have to put up with this 2002 era bull****

kq76 · 09-30-2023, 01:40 PM

Quote:

Originally Posted by Bobfather

Yes, but the form asks for a computer ID. It says optional but it is asking me for one. I do not know what is meant by computer ID.

Settings > System > About > Device ID

They probably don't need it, but I guess they ask for it to make sure they only release the license from one device instead of releasing it from all.

Bobfather · 10-03-2023, 02:38 PM

Quote:

Originally Posted by kq76

Settings > System > About > Device ID

They probably don't need it, but I guess they ask for it to make sure they only release the license from one device instead of releasing it from all.

That PC died. No longer have access.

Bobfather · 10-03-2023, 02:40 PM

Quote:

Originally Posted by rudel.dietrich

Make future purchases on Steam and you will not have to put up with this 2002 era bull****

Can I import current game to steam 9f I buy. Steam version?

rudel.dietrich · 10-03-2023, 03:08 PM

Quote:

Originally Posted by Bobfather

Can I import current game to steam 9f I buy. Steam version?

You would have to manually do it. But I am mostly sure that yes, this would be possible.

If your PC is dead, are you able to get your saved game?

The file structure between the Steam and non Steam versions are the same, just the file directories located in different parts of Windows.

Once you have Steam, for many games, there is something called Steam Cloud that will automatically move saved games between PCs for you.

OOTP does not take advantage of this unfortunately due to a combination of laziness and it not being a feature that makes them any money.

But to answer your question, if you managed to pull things off your now defunct PC, then you should be able to import them into the Steam version of OOTP and get back up and going.

There are no differences between the versions, just the files are in different places. And one is a whole lot easier to use in terms of licenses.

Bobfather · 10-03-2023, 03:34 PM

I install it on an external drive, luckily

rudel.dietrich · 10-03-2023, 04:04 PM

Quote:

Originally Posted by Bobfather

I install it on an external drive, luckily

You should be able to take those folders and put them in the correct places and have your saved game again.

But I would wait on support to respond to your request.
In no way would I recommend purchasing the game again.

But Steam can be an option in the future if you no longer want to have to put up with this licensee nonsense.

Bobfather · 10-03-2023, 04:44 PM

Problem solved purchased new key

09-29-2023, 10:18 PM	#1
Bobfather All Star Starter Join Date: Jun 2016 Location: Boston Ma. Posts: 1,416	Deactivate License Hi looking for a little bit of community help. I recently bought a new PC. When I went to start OOTP24 I could not activate it. After searching around I found the link to deactivate the license.. But the form also wanted a computer ID. 2. questions Am I using the correct form, if not a link would be nice. Secondly, what is the computer ID? I have put in a ticket but would love to start playing this weekend. __________________ I play out every game—one pitch mode.

09-30-2023, 07:24 AM	#5
Bobfather All Star Starter Join Date: Jun 2016 Location: Boston Ma. Posts: 1,416	Yes old computer died. C drive crashed. And computer ID is in addition to license key. __________________ I play out every game—one pitch mode.

09-30-2023, 07:36 AM	#6
Bobfather All Star Starter Join Date: Jun 2016 Location: Boston Ma. Posts: 1,416	Also how do I submit a ticket to OOTP support? __________________ I play out every game—one pitch mode.

09-30-2023, 08:20 AM	#8
Bluenoser Hall Of Famer Join Date: Mar 2002 Location: In The Moment Posts: 14,049	What exactly are you trying to accomplish? You start by saying you couldn't "activate" 24. Very next sentence you say you found a link to "deactivate" So a bit confusing. Are you trying to deactivate on the old PC and it's asking for the PC ID? Or is the new PC asking for a PC ID when you try to activate? If you are unable to deactivate on the old PC, submit a ticket explaining that and they will release the license so you can activate again on the new PC. OOTP should not ask for a PC ID. That must be something to do with the PC. Which PC is asking, the old or the new? Last edited by Bluenoser; 09-30-2023 at 02:03 PM.

09-30-2023, 01:04 PM	#9
LansdowneSt Global Moderator Join Date: Feb 2004 Location: From Duxbury, Mass residing Baltimore Posts: 6,727	The standard process is here: https://forums.ootpdevelopments.com/...d.php?t=349634 Did you go to the links therein? __________________ Complete Universe Facegen Pack 2.0 (mine included) https://www.mediafire.com/file_premi...k_2.0.zip/file Just my Facegen Pack: https://www.mediafire.com/file_premi..._Pack.zip/file

09-30-2023, 03:08 AM	#2
snepp All Star Starter Join Date: Jan 2008 Posts: 1,459	Did the old PC go to ****?

09-30-2023, 06:59 AM	#3
DCG12 All Star Starter Join Date: Jul 2003 Location: Traveling through another dimension-not one of only sight and sound,but of mind. A journey into a wondrous land whose boundries are those of imagination. Posts: 1,157	No form needed. If the old computer didn"t completely die and can be started then start it and fire up OOTP. when the first screen comes up at the bottom of the page is a settings link. Click that and the 4th heading to the right is "license/un-license game". Just un-license game and then re-license on new computer

09-30-2023, 07:10 AM	#4
DCG12 All Star Starter Join Date: Jul 2003 Location: Traveling through another dimension-not one of only sight and sound,but of mind. A journey into a wondrous land whose boundries are those of imagination. Posts: 1,157	Also the computer i.d. is your license key that you got when you bought the game. If you don't still have the e-mail with key then on the same settings tab click "troubleshooting" and then "show info about the game" the fastspring id is that key but you need tp remember to put a hyphen every 5 numbers/letters

09-30-2023, 01:09 PM	#10
Bobfather All Star Starter Join Date: Jun 2016 Location: Boston Ma. Posts: 1,416	Yes, but the form asks for a computer ID. It says optional but it is asking me for one. I do not know what is meant by computer ID. __________________ I play out every game—one pitch mode.

09-30-2023, 01:28 PM	#11
rudel.dietrich Hall Of Famer Join Date: Jul 2004 Location: Zürich, Switzerland Posts: 8,608	Make future purchases on Steam and you will not have to put up with this 2002 era bull****

10-03-2023, 03:34 PM	#16
Bobfather All Star Starter Join Date: Jun 2016 Location: Boston Ma. Posts: 1,416	I install it on an external drive, luckily __________________ I play out every game—one pitch mode.

10-03-2023, 04:44 PM	#18
Bobfather All Star Starter Join Date: Jun 2016 Location: Boston Ma. Posts: 1,416	Problem solved purchased new key __________________ I play out every game—one pitch mode.